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How do I pay for my order?
Do you take orders via Phone?
Do you have a print catalog?
Do you give large quanity discounts?
How much is shipping?
How soon will my order be shipped?
Do you backorder items?


How do I pay for my order?
We accept PayPal or Credit Cards online only. Please place your order, but wait for us to send you a PayPal Invoice, BEFORE you send payment. ecrater.com does not allow flexibility in calculating shipping costs. So for us to give you the lowest shipping rates possible, we must send you an Invoice.

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Do you take orders via Phone?
Sorry at this time we only accept orders via our online store here, as we process all payments online. Please feel free to email us with any questions about your order.

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Do you have a print catalog?
Sorry we do not have one at this time.

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Do you give large quanity discounts?
Our prices are already very low, so we are not able to offer bulk deals on most of our items. If you are intersted in a large number of a certain item, please feel free to contact us, but we may not be able to offer you a lower price.

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How much is shipping?
Shipping charges are as follows: USPS First Class Starts at: $1.95 (based on weight after 1st item) USPS Priority Flat Rate Envelope: $5.25 USPS Priority Flat Rate Boxes: $10.25 Orders Over $50. (before shipping charges are added), ship for just $5.00. Orders over $100., ship FREE! The ecrater Shopping Cart is not flexible with shipping charges, so please email us for your correct order total with shipping.

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How soon will my order be shipped?
We do our best to ship all orders within 48 Business hrs (excludes weekends & holidays), Monday through Friday.

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Do you backorder items?
Sorry we ship in stock items only, if something is out of stock & you have already paid for your order, we will issue you a refund for any out of stock items. You will have to place an order for those items, once they are back in stock, if you would still like to have them.

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Last Updated: 15 Jan 2008 13:27:32 PST home  |  about  |  terms  |  contact
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